FREQUENTLY ASKED QUESTIONS

Q: What is the reading distance between the phone and the tag?
A: 0 to 20 mm depending on the phone and if you have a protective cover on the phone.

Q: How long time does it take to read a tag?
A: The time to read and upload data takes just a few seconds.

Q: Can I read a tag without the twICEme app?
A: Yes you can, but the data will be presented diffrently then in the twICEme app.

Q: Will the app come in other langauges?
A: We have chosen English due to that is the most common language used world wide, however, if we see a need for more languages, then we will open up for that.

Q: Do you need a internet connection to use ?
A: No, you don´t need a internet connection, this due to the information is stored locally in the tag.

Q: What is NFC?
A: NFC stands for Near Field Communication and is a technology that enable smartphones to read/write NFC tags.

Q: Does twice me have a battery?
A: No, the twICEme™ tags do not contain any battery.

Q: Will twice me work even when it is cold?
A: Yes, the twICEme tags will work down to -25° and up to +55°

Q: Does it cost money if I use the app in an emergency situation?
A: No, twICEme is totally free to use at alla time and in any situation.

Q: If I want to delete my profile on the tag, can I do that?
A: Yes, you can use the twICEme app to delete your profile on a tag.

Q: Do I need to register or sign up in any way to use the twice me app and service?
A: No, there is no demand for any of that. twICEme app is free and open to use for everyone at all time.